A domain name is your web address, eg something.co.uk or a something.com. These are not free services, they are paid for through a domain registrar like GoDaddy or IONOS. Sometimes, web designers (like us) partner with one of these registrars in order to be authorised to look after client's domains on their behalf. You must have at least 1 domain name in order to have a website online. Sometimes, people like to buy multiple variations to prevent competitors grabbing them. A

Most of us will wrongly have our sent or received items labelled as spam at some point, which can affect your business and is very frustrating for all involved. It’s often not due to anything you’ve done wrong, but certain factors can trigger more sensitive spam filters. For this reason it's important to check your spam or junk folders regularly and encourage your clients to do the same — it’s simply good email practice. Assuming we host your emails for you, then you are on i

If you want to reset your email password, you can do so via your online account. account.onlinedesigns.uk Alternatively, contact us - shaun@onlinedesigns.uk

You can now log in and make changes to your website yourself. ✨ This includes: Text Images Galleries Certain design elements like colours You can only edit content that  already exists . If you want to add anything new - eg a new service, a new text box, or change the design/layout, you’ll need to ask me. This can only be done on a laptop/computer, NOT a mobile phone or tablet. I can still do your changes if you prefer - just email me as usual. If you need, I am happy to rec

Disclaimer: we are not lawyers and can only advise. This may not be based on the very latest laws and regulations. We recommend you always check yourself because copyright is your responsibility as the content provider. Your content Content you write from scratch is automatically copyrighted. When you write your own text or take your own pictures they are automatically covered by Copyright. It's free and happens automatically in the UK and US. That means that nobody can use y

Choosing the right keywords is the very first step with SEO. A keyword (also known as a keyword phrase) is the words you think your customers will type into Google to find a business like you. You can have more than one keyword/phrase. For example, our main keyword phrase is "Web Design St Neots." This is because we want to show up when someone types that in. This is important because we will optimise your whole website with your keyword phrase in order to give you the best c

An FAQ page is: ⭐ Great for SEO Because it gives you an opportunity to add a huge amount of words to your website, including valuable keywords. ⭐ Great for your customers Because it answers their common questions without needing to get in touch ⭐ Great for your time Because customers won't just email with common questions. The ones who do email you are probably more interested! ⭐ Great for updating your website It's super easy to just think of more FAQs to add. Great for

Aliases are free with our mailboxes. Explain the terms: An alias is an email address, for example info@yourdomain.co.uk, but which doesn't have its own mailbox. You can receive mail to an alias, but not send from it. You would use aliases if you wanted to provide customers separate email addresses for different reasons, but you didn't want to pay for or manage them all. Example If you wanted a mailbox for your business, you might choose a generic one, like hello@onlinedes

Congratulations on your new website! 🎉🎉 Please wait 24-48 hours before sharing with your customers Your domain name has to connect up worldwide which can take up to 48 hours. If you share your web address in the meantime, people might get an error page. Let us know if you'd like access to the website tools You have the option to access the back-end website tools such as analytics, customer communications and more. We don't automatically grant access because you will need i

Are you experiencing a slow loading time? Here are some tips to speed up your website. 1. Use smaller images . Make sure they're high-res enough to look great, but ideally they should be 2MB or less. 2. Remove big, heavy files like big PDFs. Having large PDFs, videos or music for the customer to see or download is great, but your website is having to load all of that. Especially try to avoid using big files, for example PDFs over 10MB. 3. Make sure your own internet connect

A well-managed Google Business Profile is quickly becoming one of the most critical elements of effective SEO. We manage and run your Google Business page, making your business easier to find, more engaging, and more trusted online — without doing the work yourself. More info here: https://www.onlinedesigns.uk/google-business-management If you're looking for advice on managing your own, continue reading. What is a Google Business page? Previously called Google my Business

Getting started on the web management plan, or need to transfer an old draft? Either way, here is how to transfer us your website. 1. Log into your Wix account at www.wix.com 2. Go to your dashboard 3. Click the relevant website (note - if you only have 1 website, you'll probably be sent straight to the dashboard) 4. Click the 3 dots which will open up a dropdown menu 5. Click 'Transfer site.' It is sometimes called 'Change Owner.' 6. Enter my email address: kat@onlinedesign

A blog is a news feed on your website that you update yourself. A blog: ⭐ Keeps your customers up to date with your business ⭐ Show that you're an experienced, active business ⭐ Boost your Google ranking! ⭐ Allows you to share news, new reviews, new services etc Jump to: What to write Instructions for blogging (handy video!) Our news feed on our homepage (www.onlinedesigns.uk) How do I get a blog? We'll install it on your website for you and show you how to use it. If yo

This article will explain how to climb the Google rankings. Summary = Google likes websites that are being regularly updated with new content such as blogs . They will also look at your whole business across the web, including your social media and how much you post, how many reviews you have across the web, and more. In a rush? We highly recommend reading the whole article as understanding SEO will be essential to your future website success. But you can click here to sc

Please read carefully. As a business owner, you're legally responsible for protecting your customers' data and having a privacy policy. This isn't just a website thing—it applies to all the data you collect. ✅ In summary, what do I need to do? Keep customer data safe. Write a privacy policy that explains how you store and use that data. 🧠 What counts as data? Data = anything that identifies a person: Name, email, phone number, address, date of birth, etc. Even emails or form