A domain name is your web address, eg something.co.uk or a something.com. These are not free services, they are paid for through a domain registrar like GoDaddy or IONOS. Sometimes, web designers (like us) partner with one of these registrars in order to be authorised to look after client's domains on their behalf. You must have at least 1 domain name in order to have a website online. Sometimes, people like to buy multiple variations to prevent competitors grabbing them. A

Most of us will wrongly have our sent or received items labelled as spam at some point, which can affect your business and is very frustrating for all involved. It’s often not due to anything you’ve done wrong, but certain factors can trigger more sensitive spam filters. For this reason it's important to check your spam or junk folders regularly and encourage your clients to do the same — it’s simply good email practice. Assuming we host your emails for you, then you are on i

If you want to reset your email password, you can do so via your online account. account.onlinedesigns.uk Alternatively, contact us - shaun@onlinedesigns.uk

Aliases are free with our mailboxes. Explain the terms: An alias is an email address, for example info@yourdomain.co.uk, but which doesn't have its own mailbox. You can receive mail to an alias, but not send from it. You would use aliases if you wanted to provide customers separate email addresses for different reasons, but you didn't want to pay for or manage them all. Example If you wanted a mailbox for your business, you might choose a generic one, like hello@onlinedes